Payment Terms & Conditions

  1. Checks & Money Orders: Checks and money orders should be made payable to Zero Deductions Productions LLC and mailed directly to 317 Swenson Drive Hutto, TX 78634.
  2. Convenience Fee. Payments made using a debit card, credit card, PayPal, or Venmo will automatically incur a convenience fee charge of $0.49 + 3.49%.

Apparel Terms & Conditions

  1. Return Policy. Any apparel items purchased online may be returned for a full refund within 30 days of the original purchase date. Please note that due to how quickly our inventory moves we are unable to offer exchanges. If you would like to start your return, please e-mail info@zerodeductions.com with a copy of your receipt and a detailed reason for the return.
  2. Refund Policy. For a full refund within 30 days of the purchase: items must be unwashed, unworn, and with the tags attached. The original shipping fee is non-refundable. Once your package has been received, a refund will be issued to the original payment method within 5-7 business days.

Custom Cheer Mix Package Terms & Conditions

  1. General. By purchasing a custom music package from Zero Deductions Productions LLC, you are agreeing to abide by the terms & conditions of our music license agreement.
  2. Return & Refund Policy. All fees paid to Zero Deductions Productions LLC are non-refundable. There are no returns or refunds for custom cheer mix packages. No exceptions.
  3. Requirements. Production of custom mix orders begins when the order is paid-in-full. Customers must complete our 8-Count Sheet & Song Request Form (song requests not required) and e-mail their completed form to info@zerodeductions.com at least 2 weeks prior to their selected delivery date for each package ordered. Failure to submit the 8-Count Sheet & Song Request Form on-time will result in a delay in your mix’s scheduled delivery date.
    • Original Package orders require one full routine video (performed to an 8-count mix), which must be e-mailed to info@zerodeductions.com at least 2 weeks prior to the scheduled delivery date.
  4. Delivery Date. The “delivery date” is the date the customer is scheduled to receive the initial draft of their custom mix. Also referred to as the date of delivery. We do our very best to meet every customer’s requested delivery dates, if not prior to. However, we still reserve the right to alter the delivery date at any time due to circumstances that are out of our control. We will notify customers of any change to their delivery date if the necessity to alter their delivery date arises.
  5. Approval Process.
    • Initial Draft. The initial draft is the initial custom music mix sent to the customer via e-mail on their scheduled delivery date.
    • Modifications to Initial Draft. Customers have up to seven (7) calendar days after their delivery date to request modifications to their initial draft before it is considered approved.
      • Modifications to the initial draft that do not require an additional fee include the following:
        1. Custom “Announcer-Style” Voice-Over Edits
        2. Sound Effect Edits
        3. Tempo Changes
      • Modifications to the intial draft that result in additional licensing and/or labor fees include the following:
        1. Edit/Exchange Licensed Content
        2. Edit/Exchange Original Songs (including vocal & lyric edits)
        3. Edit/Exchange Cheer-Style Raps
        4. Section Edits
        5. Mix Reconstruction
    • Approval. Customers can reply to the delivery e-mail sent by info@zerodeductions.com when they are ready to approve their custom mix. Upon approval, customers will be e-mailed the mastered copy of the finalized track as an MP3 file, our company’s license agreement, and the license(s) for any licensed content used within the mix.
  6. Sound Effect Edits
    • Free Sound Effect Edits. After approval of the initial draft, customers may request edits to sound effects within the custom mix until May 1st, 2023 at no additional cost.
      • Request Free Sound Effect Edits. Customers can request sound effect edits by e-mailing an updated 8-count sheet and/or routine video to info@zerodeductions.com or by using our Mix & Sound Effect Edit Request Form.
      • Turn-Around Times. Sound effect edits typically take 1 to 3 business days. During busier times of the year, sound effect edits can take up to 5 business days.
      • Exclusions. Sound effect edits do not include edits to custom announcer-style voice-overs, cheer-style raps, licensed content, original content, musical arrangements, melodies, lyrics, or other components within the custom music mix.
  7. Additional Services & Fees. Customers in need of any services listed below during the term of the music license agreement, or prior to the approval of a draft of the mix, can request a quote by emailing info@zerodeductions.com .
    • Licensed Song Exchanges ($25 per song)
    • Custom, Announcer-Style VO Edits & Exchanges (price varies, quote required)
    • Cheer-Style Rap Edits & Exchanges (price varies, quote required)
    • Original Song Edits & Exchanges (price varies, quote required)
  8. Mix Re-Licensing. Customers interested in re-licensing a mix for another season can e-mail their request to info@zerodeductions.com.
    1. Fees. The cost to re-license a mix produced by Zero Deductions Productions LLC is $50 plus $20 per licensed song in the mix.
    • Exclusions. We do not offer any sound effect edit, mix edit, or mix reconstruction services for re-licensed mixes.

Premade Cheer Mix Terms & Conditions

  1. General. By purchasing a premade cheer mix from Zero Deductions Productions LLC, you are agreeing to abide by the terms & conditions of our music license agreement.
  2. Return & Refund Policy. Customers have up to one (1) hour from the time their purchase is made to cancel their order & request a refund. Orders may be canceled by emailing info@zerodeductions.com with the order number and reason for canceling. After one (1) hour after purchase, all fees paid are non-refundable and the order is no longer eligible for cancellation.
  3. Requirements. Premade mix orders are not processed until the order has been paid in full. Premade mix orders that include add-on services require submission of our 8-Count Sheet & Song Request Form.
  4. Add-On Services. Customers requesting add-on services to their premade mix must complete our 8-Count Sheet & Song Request Form (song requests not required). Once completed, customers may upload their form with their order or e-mail their completed form to info@zerodeductions.com . Failure to submit the 8-Count Sheet & Song Request Form in a timely manner will result in a delay in delivery. The fees for add-on services are as follows:
    • Speed/Tempo Change ($25)
    • Shorten the Mix ($75)
    • Add Custom Sound Effects ($75)
    • Add Custom Announcer-Style Voice-Overs ($75)
    • Add Cheer Section ($50)
  5. Delivery Process. Premade mix orders are delivered via e-mail and include the mp3 file and our company’s music license agreement. Premade mix orders that do not include add-on services will be delivered within twenty-four (24) hours from the time the order is placed. Premade mix orders that include add-on services will be delivered within one to three business days from the date the order is placed and 8-Count Sheet & Songs Request Form is received.
  6. Mix Reconstruction, Mix Edits, & Sound Effect Edits. Mix modification services, including mix reconstruction, mix edits, & sound effect edits, are not offered for premade mixes.